Incidents reported on status page for Cerebrum https://status.cerebrum.com/ https://d1lppblt9t2x15.cloudfront.net/logos/eb7a5ea5e12a69d074b673d72b5bfb8f.png https://status.cerebrum.com/ en https://status.cerebrum.com/ Sun, 18 May 2025 06:53:28 +0000 https://status.cerebrum.com/#79562ec264de5bf3d167e85ff5775188e49fd978c3db95358ed16552f69546ff Document Verification API recovered https://status.cerebrum.com/ Sun, 18 May 2025 06:48:27 +0000 https://status.cerebrum.com/#79562ec264de5bf3d167e85ff5775188e49fd978c3db95358ed16552f69546ff Document Verification API went down https://status.cerebrum.com/ Sun, 18 May 2025 06:35:14 +0000 https://status.cerebrum.com/#66df165b74ede825b2e1a621c53ddd248c4f60fd96163efe1b01fa83344779d5 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 18 May 2025 06:34:44 +0000 https://status.cerebrum.com/#66df165b74ede825b2e1a621c53ddd248c4f60fd96163efe1b01fa83344779d5 Cerebrum vID API went down https://status.cerebrum.com/ Sun, 18 May 2025 06:23:22 +0000 https://status.cerebrum.com/#34dba77f83e0b6b1400239c6a0e6762e28bdfe987f539687b43c5df0e3e5f3f9 Document Verification API recovered https://status.cerebrum.com/ Sun, 18 May 2025 06:18:33 +0000 https://status.cerebrum.com/#34dba77f83e0b6b1400239c6a0e6762e28bdfe987f539687b43c5df0e3e5f3f9 Document Verification API went down https://status.cerebrum.com/ Wed, 07 May 2025 01:09:57 +0000 https://status.cerebrum.com/#b1fb4b877182a0018767116d919a82c433b271d2730951ad04be1fb37b78516f Document Verification API recovered https://status.cerebrum.com/ Wed, 07 May 2025 01:02:43 +0000 https://status.cerebrum.com/#b1fb4b877182a0018767116d919a82c433b271d2730951ad04be1fb37b78516f Document Verification API went down https://status.cerebrum.com/ Sun, 04 May 2025 06:33:31 +0000 https://status.cerebrum.com/#87051cbbbae208079e98ea9a944b799d02014465fc0da074208ab8a07dbf941c Cerebrum vID Web recovered https://status.cerebrum.com/ Sun, 04 May 2025 06:32:36 +0000 https://status.cerebrum.com/#87051cbbbae208079e98ea9a944b799d02014465fc0da074208ab8a07dbf941c Cerebrum vID Web went down https://status.cerebrum.com/ Sun, 04 May 2025 06:20:49 +0000 https://status.cerebrum.com/#f74b52ed83812b966e6bc70d6d4c0bf37872ab899d2cd34a5d4f21648aae9a68 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 04 May 2025 06:20:19 +0000 https://status.cerebrum.com/#f74b52ed83812b966e6bc70d6d4c0bf37872ab899d2cd34a5d4f21648aae9a68 Cerebrum vID API went down https://status.cerebrum.com/ Mon, 14 Apr 2025 00:23:09 +0000 https://status.cerebrum.com/#0eff3e13b830e0682031f4543ff2064877bd49d2fcdebc2002c1baf92430cdca Cerebrum vID API recovered https://status.cerebrum.com/ Mon, 14 Apr 2025 00:21:44 +0000 https://status.cerebrum.com/#0eff3e13b830e0682031f4543ff2064877bd49d2fcdebc2002c1baf92430cdca Cerebrum vID API went down https://status.cerebrum.com/ Sun, 13 Apr 2025 15:11:37 +0000 https://status.cerebrum.com/#10d3b27110006e564a407039a0b0d5bdc86ec1f25d4d6ce0d32b8b9f49873c93 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 13 Apr 2025 15:11:14 +0000 https://status.cerebrum.com/#10d3b27110006e564a407039a0b0d5bdc86ec1f25d4d6ce0d32b8b9f49873c93 Cerebrum vID API went down https://status.cerebrum.com/ Sun, 06 Apr 2025 06:26:34 +0000 https://status.cerebrum.com/#69338737f727ff3edb7a45e9e6030df2e0b4180b12ac56ecbc1971be2a834122 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 06 Apr 2025 06:26:16 +0000 https://status.cerebrum.com/#69338737f727ff3edb7a45e9e6030df2e0b4180b12ac56ecbc1971be2a834122 Cerebrum vID API went down https://status.cerebrum.com/ Sun, 06 Apr 2025 06:08:05 +0000 https://status.cerebrum.com/#549789ef4f24e268d0982e8001974b013ac7d413fceb4de269e7f684331b36cd Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 06 Apr 2025 06:07:37 +0000 https://status.cerebrum.com/#549789ef4f24e268d0982e8001974b013ac7d413fceb4de269e7f684331b36cd Cerebrum vID API went down https://status.cerebrum.com/ Sun, 30 Mar 2025 06:34:09 +0000 https://status.cerebrum.com/#9da9d014c057df09da6796bfdceabec780b8715053ed298d84d526a8d756d9d3 Cerebrum vID Web recovered https://status.cerebrum.com/ Sun, 30 Mar 2025 06:33:08 +0000 https://status.cerebrum.com/#9da9d014c057df09da6796bfdceabec780b8715053ed298d84d526a8d756d9d3 Cerebrum vID Web went down https://status.cerebrum.com/ Tue, 25 Mar 2025 15:26:17 +0000 https://status.cerebrum.com/#ff88606cb55084f31bf964411e8b57473ef33a01df2835e8b8365d5fa51c75b9 Cerebrum vID API recovered https://status.cerebrum.com/ Tue, 25 Mar 2025 15:24:46 +0000 https://status.cerebrum.com/#ff88606cb55084f31bf964411e8b57473ef33a01df2835e8b8365d5fa51c75b9 Cerebrum vID API went down https://status.cerebrum.com/ Sun, 09 Mar 2025 00:10:56 +0000 https://status.cerebrum.com/#e99be0c2d311e74f65b81971537c2b66c2d99bd640e97c5f53f39bcf7df8168d Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 09 Mar 2025 00:10:46 +0000 https://status.cerebrum.com/#e99be0c2d311e74f65b81971537c2b66c2d99bd640e97c5f53f39bcf7df8168d Cerebrum vID API went down https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 07:31:36 +0000 https://status.cerebrum.com/incident/521324#f5849258f7fc93b249ba1ad600b3eb6912e3c6c37ac76162f0bf0a0d1a2ceb5f Maintenance completed https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 07:31:36 +0000 https://status.cerebrum.com/incident/521324#f5849258f7fc93b249ba1ad600b3eb6912e3c6c37ac76162f0bf0a0d1a2ceb5f Maintenance completed https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 07:31:36 +0000 https://status.cerebrum.com/incident/521324#f5849258f7fc93b249ba1ad600b3eb6912e3c6c37ac76162f0bf0a0d1a2ceb5f Maintenance completed https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:55:28 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:55:28 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:55:28 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/ Sun, 02 Mar 2025 05:38:16 +0000 https://status.cerebrum.com/#dd6d1bec061f836fdd2ce658f09ce425acff4d8cec051cc98fc9577bd9d27ae6 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 02 Mar 2025 05:37:49 +0000 https://status.cerebrum.com/#dd6d1bec061f836fdd2ce658f09ce425acff4d8cec051cc98fc9577bd9d27ae6 Cerebrum vID API went down https://status.cerebrum.com/ Sun, 02 Mar 2025 05:32:06 +0000 https://status.cerebrum.com/#52389a8dfcb3ede2b0f3143703f2781e385fd9d471eb61f038f0df73900dffab Document Verification API recovered https://status.cerebrum.com/ Sun, 02 Mar 2025 05:28:48 +0000 https://status.cerebrum.com/#67901920af1714fb85716d9ec7173b047103148450c7a19c1b23203fe6f16fe0 Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 02 Mar 2025 05:28:38 +0000 https://status.cerebrum.com/#1767268aea7e2018688c9dc430347d955091620b73a6b07e9ae5e49c6fe18f55 Authentication API recovered https://status.cerebrum.com/ Sun, 02 Mar 2025 05:25:26 +0000 https://status.cerebrum.com/#6633dc51b874da113e58dc1b9525d2e3ef5c1ec5f8abeb2e1ee42d8fbd8a3a6c Cerebrum.com recovered https://status.cerebrum.com/ Sun, 02 Mar 2025 05:19:27 +0000 https://status.cerebrum.com/#6633dc51b874da113e58dc1b9525d2e3ef5c1ec5f8abeb2e1ee42d8fbd8a3a6c Cerebrum.com went down https://status.cerebrum.com/ Sun, 02 Mar 2025 05:13:43 +0000 https://status.cerebrum.com/#1767268aea7e2018688c9dc430347d955091620b73a6b07e9ae5e49c6fe18f55 Authentication API went down https://status.cerebrum.com/ Sun, 02 Mar 2025 05:12:06 +0000 https://status.cerebrum.com/#52389a8dfcb3ede2b0f3143703f2781e385fd9d471eb61f038f0df73900dffab Document Verification API went down https://status.cerebrum.com/ Sun, 02 Mar 2025 05:09:16 +0000 https://status.cerebrum.com/#67901920af1714fb85716d9ec7173b047103148450c7a19c1b23203fe6f16fe0 Cerebrum vID API went down https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:01:36 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:01:36 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/incident/521324 Sun, 02 Mar 2025 05:01:36 -0000 https://status.cerebrum.com/incident/521324#5a8c4d23896835dad8b3a8fd662e7839148300d877b2ebc577fc491265e5f966 Our team will perform a scheduled maintenance on Mar 2nd, 2025 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply database improvements and ensure system stability and performance. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. https://status.cerebrum.com/ Sun, 23 Feb 2025 06:40:33 +0000 https://status.cerebrum.com/#00e4207656797bca48a3aa791bd3e9e50bff2820095fb889fa3bbc88b76c901e Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 23 Feb 2025 06:39:38 +0000 https://status.cerebrum.com/#00e4207656797bca48a3aa791bd3e9e50bff2820095fb889fa3bbc88b76c901e Cerebrum vID API went down https://status.cerebrum.com/ Sun, 23 Feb 2025 06:33:26 +0000 https://status.cerebrum.com/#280fcde646eeed8268d3ef838a6bbdbd0cc55229952e79635a61a3f09a0f552c Cerebrum vID API recovered https://status.cerebrum.com/ Sun, 23 Feb 2025 06:33:00 +0000 https://status.cerebrum.com/#280fcde646eeed8268d3ef838a6bbdbd0cc55229952e79635a61a3f09a0f552c Cerebrum vID API went down https://status.cerebrum.com/ Fri, 21 Feb 2025 00:22:32 +0000 https://status.cerebrum.com/#e1e3c7c8afe310f245e199468c9dce7553d5f093bc3033c001a392f18837e91e Cerebrum vID API recovered https://status.cerebrum.com/ Fri, 21 Feb 2025 00:21:10 +0000 https://status.cerebrum.com/#e1e3c7c8afe310f245e199468c9dce7553d5f093bc3033c001a392f18837e91e Cerebrum vID API went down https://status.cerebrum.com/ Thu, 20 Feb 2025 22:57:30 +0000 https://status.cerebrum.com/#6c5a0332a9e8d3c7d8776f080e724588d0b1c06a94b0b5734b35775bb6087500 Cerebrum vID API recovered https://status.cerebrum.com/ Thu, 20 Feb 2025 22:55:40 +0000 https://status.cerebrum.com/#6c5a0332a9e8d3c7d8776f080e724588d0b1c06a94b0b5734b35775bb6087500 Cerebrum vID API went down https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:21:40 +0000 https://status.cerebrum.com/incident/465475#53e533ca57e233f63eb530b4184928814b22139d080afdf65b0016399feb1a63 Maintenance completed https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/465475 Sat, 23 Nov 2024 05:00:37 -0000 https://status.cerebrum.com/incident/465475#a6e24a52d248434a456de2d0caa9b8d457e920e72988176f19748291f219e848 Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5). During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com. Thank you for your patience. At 12:01 AM EST, the maintenance window started. At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform. At 12:19 AM EST - The team finalizes the tests with no errors; At 12:21 AM EST - The maintenance window were completed. https://status.cerebrum.com/incident/450177 Thu, 24 Oct 2024 21:24:00 -0000 https://status.cerebrum.com/incident/450177#116792f26da570b86b8bbd23343ed6ef55e74cfd22cf5a181c8a2f1e922b6c99 We have identified the root cause and applied a quick fix, with a permanent solution to be implemented in the next 24 hours. Users should be able to go through with their orders now. We'll be monitoring the situation until it's resolved. https://status.cerebrum.com/incident/450177 Thu, 24 Oct 2024 21:24:00 -0000 https://status.cerebrum.com/incident/450177#116792f26da570b86b8bbd23343ed6ef55e74cfd22cf5a181c8a2f1e922b6c99 We have identified the root cause and applied a quick fix, with a permanent solution to be implemented in the next 24 hours. Users should be able to go through with their orders now. We'll be monitoring the situation until it's resolved. https://status.cerebrum.com/incident/450177 Thu, 24 Oct 2024 20:44:00 -0000 https://status.cerebrum.com/incident/450177#ae2c75cfaf5b6a7ebec65b229e1eff6e11a33ff180be71abf26b68ede8893cb4 We are aware of the issues a subset of our users is facing when accepting invites and / or completing orders. Our team is working on the problem, and currently investigating a possible cause. We'll update this thread as we go through the problem. https://status.cerebrum.com/incident/450177 Thu, 24 Oct 2024 20:44:00 -0000 https://status.cerebrum.com/incident/450177#ae2c75cfaf5b6a7ebec65b229e1eff6e11a33ff180be71abf26b68ede8893cb4 We are aware of the issues a subset of our users is facing when accepting invites and / or completing orders. Our team is working on the problem, and currently investigating a possible cause. We'll update this thread as we go through the problem. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:20:00 +0000 https://status.cerebrum.com/incident/400942#3db38dbd4137ef297482ae8de84161118dd036be25ac5976b47dd1be20bbf1b0 Maintenance completed https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:20:00 +0000 https://status.cerebrum.com/incident/400942#3db38dbd4137ef297482ae8de84161118dd036be25ac5976b47dd1be20bbf1b0 Maintenance completed https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:20:00 +0000 https://status.cerebrum.com/incident/400942#3db38dbd4137ef297482ae8de84161118dd036be25ac5976b47dd1be20bbf1b0 Maintenance completed https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:20:00 +0000 https://status.cerebrum.com/incident/400942#3db38dbd4137ef297482ae8de84161118dd036be25ac5976b47dd1be20bbf1b0 Maintenance completed https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:20:00 +0000 https://status.cerebrum.com/incident/400942#3db38dbd4137ef297482ae8de84161118dd036be25ac5976b47dd1be20bbf1b0 Maintenance completed https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:16:58 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:16:58 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:16:58 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:16:58 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 05:16:58 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 04:00:00 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 04:00:00 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 04:00:00 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 04:00:00 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400942 Sat, 20 Jul 2024 04:00:00 -0000 https://status.cerebrum.com/incident/400942#ed0d38aecfa652742b3d0a4d3f36c6520ccec39156e5eb14daf54f77fac16564 We're upgrading our production servers' operational systems and softwares in a rolling-update manner. We don't expect any downtimes in this maintenance, but they may occur. Our infrastructure team is actively monitoring the traffic and are ready to respond to any issues. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 23:34:00 -0000 https://status.cerebrum.com/incident/400838#f66acf0d8961a2146c139b1b00426431f8b0e74c3bfacbd25cc640f7c56d3971 We have records that indicate another instance in the load balancer was also affected. For that reason, that instance removed from the targets and that seems to have resolved the issue completely. We will ensure that instance is completely operational before bringing it back up. Sorry for the inconvenience. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 23:34:00 -0000 https://status.cerebrum.com/incident/400838#f66acf0d8961a2146c139b1b00426431f8b0e74c3bfacbd25cc640f7c56d3971 We have records that indicate another instance in the load balancer was also affected. For that reason, that instance removed from the targets and that seems to have resolved the issue completely. We will ensure that instance is completely operational before bringing it back up. Sorry for the inconvenience. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 22:18:00 -0000 https://status.cerebrum.com/incident/400838#9519387fc3591b72c2555f4c8e8b61b3372eef6157523fb32a36d15e94ee10f4 We have removed the faulty instance from the load balancer until it's totally restored. New ID verification requests should go through without any issues. We're actively monitoring the issue. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 22:18:00 -0000 https://status.cerebrum.com/incident/400838#9519387fc3591b72c2555f4c8e8b61b3372eef6157523fb32a36d15e94ee10f4 We have removed the faulty instance from the load balancer until it's totally restored. New ID verification requests should go through without any issues. We're actively monitoring the issue. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 20:15:00 -0000 https://status.cerebrum.com/incident/400838#78b144c53a19b9383bba82e39a7bbb536f3ada660e7f02a4de41115da14597eb One of the instances handling ID verification in our systems stopped working for part of July 19th. This was due to the issue with Crowdstrike (https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/) that impacted many companies around the globe. Because of that, part of the ID verification requests made to our servers failed. We're working to restore 100% coverage on that. https://status.cerebrum.com/incident/400838 Fri, 19 Jul 2024 20:15:00 -0000 https://status.cerebrum.com/incident/400838#78b144c53a19b9383bba82e39a7bbb536f3ada660e7f02a4de41115da14597eb One of the instances handling ID verification in our systems stopped working for part of July 19th. This was due to the issue with Crowdstrike (https://www.crowdstrike.com/blog/statement-on-falcon-content-update-for-windows-hosts/) that impacted many companies around the globe. Because of that, part of the ID verification requests made to our servers failed. We're working to restore 100% coverage on that. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 +0000 https://status.cerebrum.com/incident/348089#3094289d1d03bdd19860d6862f595823bb31ab1b647e12988f2c5fe90ec18cc4 Maintenance completed https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 +0000 https://status.cerebrum.com/incident/348089#3094289d1d03bdd19860d6862f595823bb31ab1b647e12988f2c5fe90ec18cc4 Maintenance completed https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 +0000 https://status.cerebrum.com/incident/348089#3094289d1d03bdd19860d6862f595823bb31ab1b647e12988f2c5fe90ec18cc4 Maintenance completed https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:51:33 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:20:00 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:20:00 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/348089 Sat, 30 Mar 2024 02:20:00 -0000 https://status.cerebrum.com/incident/348089#373e16ec0798cdec96b0c90b004eb55a8b6bcda3e8f5140fb96c7d86b7519c3d We're performing a maintenance on our production services. There may be short periods of downtime (not more than 5 minutes) during the maintenance. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 +0000 https://status.cerebrum.com/incident/288839#2f16a16a0542703f6ffadda3c403bb9cdec604bf64ba1970f053eed5b0de1426 Maintenance completed https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 +0000 https://status.cerebrum.com/incident/288839#2f16a16a0542703f6ffadda3c403bb9cdec604bf64ba1970f053eed5b0de1426 Maintenance completed https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 +0000 https://status.cerebrum.com/incident/288839#2f16a16a0542703f6ffadda3c403bb9cdec604bf64ba1970f053eed5b0de1426 Maintenance completed https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 +0000 https://status.cerebrum.com/incident/288839#2f16a16a0542703f6ffadda3c403bb9cdec604bf64ba1970f053eed5b0de1426 Maintenance completed https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 03:26:23 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 02:40:00 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 02:40:00 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 02:40:00 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period. https://status.cerebrum.com/incident/288839 Sat, 18 Nov 2023 02:40:00 -0000 https://status.cerebrum.com/incident/288839#07dee5b52c8de5213dee22df12980b69bc3f745632e2dfe06d0bf80007c775ba We are performing server updates to our core APIs, and web-services may be intermittently available for this period.