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Resolved

Invite links failing intermittently

Nov 3, 2026 at 5:44pm UTC
Affected services
Cerebrum vID API

Resolved
Nov 3, 2026 at 6:23pm UTC

The situation seems to be back to normal. Our team will continue monitoring. Sorry for the inconvenience.

Updated
Nov 3, 2026 at 6:11pm UTC

Branch.io error rates seem to be going back to normal. We're still monitoring the situation.

Created
Nov 3, 2026 at 5:44pm UTC

Our team has identified an ongoing issue with our deep linking service (branch.io), which is impacting some of the invite links sent to end users. We've contacted their team and are monitoring the situation. We apologize for the inconvenience, and will keep posting updates until the issue is resolved.