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Resolved
API instability
Jul 2, 2026 at 4:49pm UTC
Affected services
Cerebrum vID API
Cerebrum vID Web
Document Verification API
Authentication API
Criminal Search API
Resolved
Jul 2, 2026 at 4:59pm UTC
We have deployed a fix to our production systems resolving the cause of the issue.
Affected services
Cerebrum vID API
Cerebrum vID Web
Document Verification API
Authentication API
Criminal Search API
Created
Jul 2, 2026 at 4:49pm UTC
Our API services are currently under heavy load and failing to respond to requests. The engineering team is investigating.
Affected services
Cerebrum vID API
Cerebrum vID Web
Document Verification API
Authentication API
Criminal Search API