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Maintenance

Server maintenance

Nov 23 at 12:00am EST  –  Nov 23 at 12:21am EST
Affected services
Cerebrum vID API
Cerebrum vID Web
Document Verification API
Criminal Search API
Authentication API

Resolved
Nov 23 at 12:00am EST

Our team will perform a scheduled maintenance on Nov 23rd, 2024 from 12:00 AM to 12:30 AM EST (GMT -5).
During that window, our systems may be temporarily unavailable. This maintenance is necessary to apply platform improvements and ensure system stability.
We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or concerns, please contact us via email to support@cerebrum.com.
Thank you for your patience.

At 12:01 AM EST, the maintenance window started.

At 12:10 AM EST, the platform improvements were applied successfully and the team was testing the platform.

At 12:19 AM EST - The team finalizes the tests with no errors;

At 12:21 AM EST - The maintenance window were completed.